Responsible Gaming
At Stake, we're committed to promoting responsible gaming practices. This page provides important information and resources to help you gamble safely and enjoyably.
Gambling Should Be Entertainment, Not Income
Online gaming should only ever be viewed as entertainment, similar to going to the movies or attending a sporting event. It should never be considered a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never chase losses or gamble beyond your means.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use Stake and participate in online gaming. We take age verification seriously and reserve the right to request proof of identity to confirm your eligibility.
It is illegal for minors to gamble. If you are under the legal gambling age in Australia, please do not access gaming sites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about your gambling habits to friends and family
- Experiencing financial difficulties due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Using gambling to escape problems or negative emotions
- Failed attempts to cut down or stop gambling
- Neglecting work, study, relationships, or hobbies because of gambling
- Borrowing money to gamble or pay gambling debts
- Gambling with money needed for essential expenses (rent, bills, food)
If you recognize any of these signs in yourself or someone you know, it's important to seek help immediately.
Self-Help Tools & Player Protections
Stake offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
- Loss Limits: Restrict the maximum amount you're willing to lose within a specific timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic logouts after a predetermined period
- Self-Exclusion: Voluntarily exclude yourself from Stake for a set period if you need a break
You can manage these settings in your account preferences at any time. If you need assistance, contact Stake's customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support services for problem gambling
International Resources
- GamCare (UK): www.gamcare.org.uk — Support and information for problem gamblers
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support for Canada
- National Council on Problem Gambling (US): www.ncpgambling.org — Help and referral services in the United States
All of these organisations provide free, confidential support and can help you access professional counselling services.
Take Action Today
If you have a problem with gambling, please reach out for help immediately. Problem gambling is treatable, and support is available. You don't have to face this alone.
Contact Gambling Help Online today to speak with a counsellor who can provide guidance and support tailored to your situation.
Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek help.